Frequently Asked Questions
GIFTING
What products do you offer for corporate gifting?
At Corporate Shop Carlo, we specialize in a wide range of tech products and customizable gifts. From branded electronics like power banks and headphones to personalized office accessories, we provide thoughtful and high-quality gifting solutions designed to impress your clients, employees, or business partners.
Can I customize the gifts with my company’s logo or branding?
Yes! We offer extensive customization options for most of our products. You can add your company’s logo, tagline, or any other branding elements to create a personalized gift that represents your brand.
How Long Will It Take To Get My Package?
You can easily place a bulk order by reaching out to our sales team via email or through our website. Simply provide details of the products, quantities, and any customization requirements. Our team will assist you with a personalized quotation and guide you through the ordering process.
PAYMENT
What are your payment terms?
We require a 50% deposit at the time of order confirmation, and the remaining 50% is due upon delivery. This ensures a smooth process, allowing us to begin production and customization promptly. The balance can be settled on the date of delivery.
ORDER & DELIVERY
What is the typical lead time for delivery?
Delivery times depend on the size of the order and the level of customization. Typically, we require 7–14 business days for production and delivery of corporate gifts within Pakistan. For international orders, delivery times may vary. Our team will provide a timeline once the order is confirmed.
How Can I Change My Order?
Yes, You can change your order before 6 - days of delivery .
Do you provide product mockups before finalizing the order?
Yes! We offer instant product mockups within 15–30 minutes of your request. This allows you to visualize the final look of your customized gift before proceeding with the bulk order, ensuring it meets your expectations.
Can I get a sample set before confirming the order?
Yes, we offer sample sets at reliable prices before order confirmation. This allows you to evaluate the quality and customization of the products before committing to a bulk order, ensuring you’re fully satisfied with your selection.
How can I contact your customer support team?
You can reach our customer support team through the contact form on our website or via email at [corporate@shopcarlo.com]. We are here to assist you with any questions, concerns, or special requests.